Representative guest feedback at Metropole and Premier Village—professional service without the lobby queue.
Seamless self check-in and a spotless condo. The team answered on WhatsApp within minutes when we needed a restaurant recommendation near Thu Thiem.
JL
James L.
Metropole · Business stay
Our family loved the pool villa near My Khe Beach. Groceries were pre-stocked before we arrived—the kids were happy and we could actually relax.
AK
Anna K.
Premier Village · Family trip
Hotel-level attention with apartment privacy. Second time booking direct with KayStay—consistent quality and the concierge made late checkout effortless.
MR
Michael R.
Repeat guest · HCMC & Da Nang
KayStay Signature
Effortless Arrival
Skip the lobby queue. Keep the full-service stay.
One secure link handles check-in. Our team handles everything else—before and after you arrive.
Instant
Book & confirm
Reserve direct on KayStay. Your welcome message includes a one-click link to selfcheckin.kaystay.com—and your code if you need it.
Before your trip
Verify & explore
Upload required ID and browse your digital area guide. Unit and entry details stay locked until you're verified.
Arrival day
The 10:00 AM unlock
On check-in day at 10:00 AM, your link updates with unit, floor, and smart-lock code—automatically.
Check-in time
Seamless entry
Walk in with your code—while our team handles luggage storage, buggy rides, meals, and anything you need on WhatsApp.
Fully vetted, move-in ready homes for 30+ day stays. Browse curated listings and bypass the red tape by connecting directly with property partners on WhatsApp.
